Privacy Policy
Last updated: June 2026
Nutra Essentia is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Nutra Essentia Ltd, United Kingdom. Email: hello@nutraessentia.co.uk
What Data We Collect
- Order data: name, email, delivery and billing address, phone number. Payment details are processed by Shopify Payments and never stored by us.
- Account data: email and hashed password if you create an account
- Marketing data: email address if you subscribe to our newsletter (with your consent)
- Browsing data: IP address, browser type, pages visited — via cookies and analytics
- Communications: any information you provide when contacting us
How We Use Your Data
- To process and fulfil orders
- To send order confirmations and delivery updates
- To respond to your enquiries
- To send marketing emails (only with your consent)
- To improve our website using anonymised analytics
- To comply with legal obligations
Your Rights
Under UK GDPR you have the right to access, correct or delete your data, object to processing, and withdraw consent at any time. Email hello@nutraessentia.co.uk to exercise any right. You also have the right to complain to the ICO at ico.org.uk.
Data Retention
Order data is retained for 7 years for legal compliance. Marketing data is retained until you unsubscribe. Account data is retained until you request deletion.
Cookies
We use essential cookies (required for the shop to function) and optional analytics cookies. You can manage your preferences via our cookie banner.