Q: What is Labreeze? A: Labreeze is a UK-based online retailer of fancy dress costumes and accessories. We offer a wide selection of high-quality, fun, and affordable products to help you bring the joy of dressing up to your next event or celebration.

Q: What is the quality of your products like? A: At Labreeze, we are committed to providing our customers with the best possible products. All of our costumes and accessories are made from high-quality materials and are designed to last. If you have any concerns about the quality of your item, please contact us and we will be happy to assist you.

Q: How do I place an order on your website? A: Placing an order on our website is easy and straightforward. Simply browse our selection of costumes and accessories, add the items you want to your shopping cart, and follow the steps to complete your order. If you have any questions or need assistance, our customer service team is always available to help.

Q: What payment options do you accept? A: We accept most major debit and credit cards, as well as payments through third-party platforms such as PayPal, Shopify Payments, and Amazon Pay.

Q: How long does it take to receive my order? A: UK deliveries usually take 2-5 days, while international deliveries may take 5-14 days. For more information on shipping times, please visit our shipping page.

Q: What is your returns policy? A: We offer a 30-day return policy. If you are not completely satisfied with your item, you can return it within 30 days of receipt for a full refund. For more information, please visit our returns page.

Q: How can I contact you? A: You can contact us via the website chat, email or phone. Our customer service team is available Monday-Friday between 9:30-17:30 to answer any questions or concerns you may have.

We hope this FAQ has been helpful, but if you have any additional questions, please don't hesitate to reach out to us. We are always here to help!